Overview
ICDSMCACP 2027 invites original, unpublished research papers, review articles and case studies in Digital Service Management, Consumer Analytics and Corporate Planning. The conference will be held in Heidelberg, Germany on 26–27 March 2027.
All registered conference papers will be published in the conference proceedings (having an ISBN), and the extended versions of the papers will be published in related reputed Scopus, SCI, WoS or UGC CARE listed international journals.
Best paper awards are given to the papers judged to make the most significant contribution to the conference.
Conference Topics
Papers on the following topics, and related areas, are welcome.
Digital Service Innovation
- Examining AI-driven service design methodologies
- Impact of digital tools on service quality
- Case studies of successful digital transformations
Consumer Behavior Insights
- Analyzing data mining techniques in consumer research
- Role of social media in shaping consumer choices
- Understanding consumer privacy concerns in analytics
Corporate Strategic Planning
- Integrating consumer analytics into business strategies
- Adapting corporate planning to digital disruptions
- Evaluating effectiveness of agile business models
Data-Driven Decision Making
- Utilizing predictive analytics for operational efficiency
- Challenges in data integration across departments
- Best practices for fostering data literacy in firms
Sustainability in Digital Services
- Assessing environmental impact of digital service models
- Consumer preferences for sustainable service options
- Strategies for embedding sustainability in corporate planning
Submission Guidelines
Prepare Your Paper
Use the sample paper template and follow the author guidelines.
Check Originality
Submit only original, unpublished work. Every paper is screened under the plagiarism policy.
Submit Online
Upload your paper through the paper submission form.
Register After Acceptance
Once your paper is accepted, complete your registration to be included in the proceedings.
Participation Types
| Type | What You Do | Register |
|---|---|---|
| Presenter | Submit a paper and present it in person | Submit Paper |
| Virtual Presenter | Submit a paper and present it online | Video Conferencing |
| Listener | Attend the sessions without presenting | Listener Registration |